MODULE 1.3: Team Building & Conflict resolution
Summary and objectives
Being able to build and manage a successful team is a qualification necessary for every entrepreneurial effort. Businesses with an effective team building spirit increase collaboration, creativity and production. Conflict within an organization is inevitable, thus when a dispute arises, is important to negotiate and resolve the disagreement in order to facilitate the goals of the organization. Resolving conflicts, increase the sense of justice and can be a vital key for business and professional growth.
Expected learning outcomes
- Identify barriers that prevent creativity
- Clarify objectives and goals
- Improve processes and procedures and improve productivity
- Recognize a team's strengths and weaknesses.
- Clarify levels of conflicts within different environments
- Understand resolution strategies
- Demonstrate resolution strategies
- Develop communication skills